Course Overview

CHC33021 Certificate III in Individual Support

Study Local, Care Global

Begin Your Career in Australia’s Most Meaningful and In-Demand Sector
If you’re ready for a career that genuinely changes lives, the CHC33021 Certificate III in Individual Support is your starting point.
This nationally recognised qualification prepares you for rewarding work in aged care, disability support, home care, and community services within Australia’s rapidly growing care sector.
Through hands-on learning, real-world care scenarios, and a supportive training environment, you’ll develop the skills and confidence to make a real difference every day.

Why Choose This Qualification?

⭐ A Career With Purpose
Support older people, individuals with disability, and clients who need compassion, independence, and connection.

⭐ Job-Ready, Practical Training
Learn through simulated workplaces, supervised placement, and industry-relevant scenarios.

⭐ High Demand Across Australia
Aged care and disability support roles continue to grow rapidly, offering strong employment pathways.

⭐ Pathways to a Bigger Future
Move into Certificate IV in Ageing Support, Certificate IV in Disability, or community and health qualifications.

⭐ Delivered by ICQA
With two decades of experience in training and support, ICQA provides high-quality, personalised learning with international student care at the heart.

What You Will Learn

This qualification builds the knowledge, skills, and behaviours required to deliver safe, person-centred care.
You’ll learn how to:

• Provide individualised support based on each person’s needs, preferences, and goals
• Encourage independence, dignity, and wellbeing
• Communicate confidently with clients, families, and care teams
• Use safe work practices to protect yourself and others
• Apply infection prevention and control
• Support older people, people living with dementia, and individuals with disability
• Contribute to community participation, social inclusion, and everyday life skills
• Deliver palliative and end-of-life support with compassion
• Work legally, ethically, and professionally in a regulated care environment

Course Structure

Core Units

• CHCCCS031 – Provide individualised support
• CHCCCS038 – Facilitate the empowerment of people receiving support
• CHCCCS040 – Support independence and wellbeing
• CHCCCS041 – Recognise healthy body systems
• CHCCOM005 – Communicate and work in health or community services
• CHCDIV001 – Work with diverse people
• CHCLEG001 – Work legally and ethically
• HLTINF006 – Apply basic principles and practices of infection prevention and control
• HLTWHS002 – Follow safe work practices for direct client care

Elective Units – Ageing & Disability Focus

• CHCAGE011 – Provide support to people living with dementia
• CHCAGE013 – Work effectively in aged care
• CHCPAL003 – Deliver care services using a palliative approach
• CHCDIS011 – Contribute to ongoing skills development using a strengths-based approach
• CHCDIS012 – Support community participation and social inclusion
• CHCDIS020 – Work effectively in disability support

Career Outcomes

Graduates are prepared for roles such as:

• Aged Care Worker
• Disability Support Worker
• Home Care Assistant
• Community Support Worker
• Personal Care Assistant
• Residential Support Worker

This certificate opens doors to a long-term career in one of Australia’s most essential sectors.

Course Delivery & Duration

• Duration: 12 months
• Delivery Mode: Blended learning + supervised work placement
• Campus: ICQA training facilities
• Support: Student support, placement support, academic support, and multilingual assistance

Entry Requirements

There are no formal entry requirements for the CHC33021 Certificate III in Individual Support.

English Language Proficiency

International students must demonstrate English language proficiency equivalent to IELTS 6.0 (Academic or General) or equivalent through one of the following:

• IELTS, PTE Academic, TOEFL iBT, or Cambridge English test results
• Completion of a Certificate IV or higher qualification delivered in English in Australia
• Completion of at least five (5) years of secondary education taught in English
• Other evidence as approved by ICQA’s English Language Proficiency Assessment

Pre-Training Review

All applicants will complete a Pre-Training Review to:

• Assess language, literacy, and numeracy (LLN) skills
• Identify any additional support needs
• Determine suitability for the program
• Explore Recognition of Prior Learning (RPL) opportunities

Physical Capacity

Applicants should have the physical capacity to:

• Perform practical care activities, including manual handling
• Complete 120 hours of workplace learning in aged care or disability support settings
• Meet industry work health and safety requirements

International Student Visa Requirements

• Hold a valid Student Visa (Subclass 500) or equivalent
• Maintain at least 80% attendance in accordance with visa conditions
• Achieve satisfactory course progress
• Maintain Overseas Student Health Cover (OSHC) for the duration of studies

To enrol, students must:

• Be 18 years or older
• Meet English language requirements (as per CRICOS)
• Complete an LLN assessment
• Hold or be eligible for relevant checks (National Police Check, Blue/Yellow Card)

Why Study With ICQA?

• Warm, supportive learning environment
• Real-world simulated workplaces (Virtual Riverview Care Australia)
• Industry-aligned curriculum
• Experienced trainers with care sector expertise
• Pathways to higher qualifications
• Strong employment potential after graduation

ICQA prioritises quality training, human connection, and genuine student care — so you feel confident and supported every step of the way.

Apply Now

Take the first step towards a meaningful career in individual support.
Start your journey today.

Enquire Now